Frequently Asked Questions - Taking an Online Course

Our courses do not have an expiration date. You can take as long as you like to complete a course you have purchased. It should be noted that the date which will appear on your certificate of completion is not your purchase date. The date on your certificate will be the date you took the course quiz on.

  1. Create New Account: Register with our website by clicking on the "Create new account" link (found in the lower left hand corner) or log into your account if you already have one. Note: You can pay for the courses either before or after you complete the quizes.

  2. Download Course Materials: Navigate to the course description page of your choosing. On the right hand side of each course description page is a download button that you can use to download the course materials to your computer. Read the course materials.

  3. Take Quiz: Log into your account. Then click on the quiz button on the right hand side of the course description page to take the quiz. Take the quiz as many times as necessary in order to pass with a 70% or better. You may start the quiz, stop, and then return to the quiz at a later time to finish.

  4. Pay for Course: When you pass the quiz a green checkout link will be provided for course payment via credit card processing thru PayPal's secure servers. You can also buy multiple courses at the same time by adding various courses to your cart and then paying for them.

  5. View Certificate of Completion: To view your certificates of completion or to review your course history click on "My account" followed by clicking on the "Courses Taken" tab. You must be logged in first to review your course history. Certificates of completion will only become available after passing the course's quiz and paying for the course.

Upon passing the quiz, you will be prompted to pay for the course.  Once payment is made, you may obtain your certificate of completion by clicking on "My Account- Courses Taken".

The only time you need to submit your “Certificate of Completion” to your State Licensing Board is when: 

  • You are required to do so as part of the license renewal process or
  • You are being audited