Frequently Asked Questions

About Us

PDH Library is a division of Southard Engineering, Inc. The Florida Board of Professional Engineers has listed us as an approved provider under our corporate name, "Southard Engineering, Inc."

For licensure verification of our approved continuing education provider status click here .

PDH library is the continuing education division of Southard Engineering, Inc. Southard Engineering is a Structural Engineering firm located in Gainesville, Florida. We were established in 2001 and specialize in the design of low rise building structures. Our speciality has been educational facilities and metal roof deck design.

Taking an Online Course

Our courses do not have an expiration date. You can take as long as you like to complete a course you have purchased. It should be noted that the date which will appear on your certificate of completion is not your purchase date. The date on your certificate will be the date you took the course quiz on.

  1. Create New Account: Register with our website by clicking on the "Create new account" link (found in the lower left hand corner) or log into your account if you already have one. Note: You can pay for the courses either before or after you complete the quizes.

  2. Download Course Materials: Navigate to the course description page of your choosing. On the right hand side of each course description page is a download button that you can use to download the course materials to your computer. Read the course materials.

  3. Take Quiz: Log into your account. Then click on the quiz button on the right hand side of the course description page to take the quiz. Take the quiz as many times as necessary in order to pass with a 70% or better. You may start the quiz, stop, and then return to the quiz at a later time to finish.

  4. Pay for Course: When you pass the quiz a green checkout link will be provided for course payment via credit card processing thru PayPal's secure servers. You can also buy multiple courses at the same time by adding various courses to your cart and then paying for them.

  5. View Certificate of Completion: To view your certificates of completion or to review your course history click on "My account" followed by clicking on the "Courses Taken" tab. You must be logged in first to review your course history. Certificates of completion will only become available after passing the course's quiz and paying for the course.

Upon passing the quiz, you will be prompted to pay for the course.  Once payment is made, you may obtain your certificate of completion by clicking on "My Account- Courses Taken".

The only time you need to submit your “Certificate of Completion” to your State Licensing Board is when: 

  • You are required to do so as part of the license renewal process or
  • You are being audited
                       
Registration and Login

You may click the "forgot password" link under the login fields at any time if you happen to forget your password or username.  You will receive a password reset to the email used to registered your account. If you are unable to retrieve it, please contact us at mail@PDHLibrary.com

Yes. Just click on "My Account", and then click on “Edit”.    

You can edit All your information including:

  • First Name
  • Last Name
  • Address
  • PE Number
  • Licensed State
  • User Name
  • Password
  • Email Address
  • etc.
Certificates, Recordkeeping and Reporting

No, Florida only requires that you attest that you have completed the necessary continuing education course work before your renew your license. You should keep records in the event that you are audited.

As an approved sponsor, PDHLibrary.com is required to maintain your course activity records for a specific period of time in the States of Florida and North Carolina. However, you are ultimately responsible for tracking and maintaining all your course activity records for the remaining states. To aid you in record keeping, PDHLibrary.com saves your certificates for your convenience under the "Courses Taken" tab in the "My Account"  area.

In addition, it is the policy of PDHLibrary.com.com to maintain your records for a 10-year period which exceeds the requirements of any State Licensing Board. 

PDHLibrary.com will use your personal information internally as follows: 

  • to generate and submit your “Certificate of Completion” online each time you pass a course quiz.
  • to provide your state engineering licensing board with pertinent information (as required by certain states).
  • to notify you periodically of new courses or specific course discounts being offered (optional).

As a proof of completing your course, PDHLibrary.com will provide you with a “Certificate of Completion”.

This certificate is available at any time simply by clicking "My Account - Courses Taken".

Your browser is probably set to NOT print background images. Simply click "file", then click on "page setup". Then check the box for "print background images". Your certificate should now print the signature correctly.

Alternatively click on the "PDF Version" to create a PDF file of your certificate of completion which can then be saved to your computer. This version of the certificate will always print out the signature.

Currently there are not any states that require reporting. About two years ago FBPE requested that providers stop reporting PDH hours for Florida licensed engineers. So we are no longer reporting.

Make sure to save pdf copies of your certificates of completion to your computer so that you can simply email them in the event that you are audited by a state you are licensed in.p>

The only time you need to submit your “Certificate of Completion” to your State Licensing Board is when: 

  • You are required to do so as part of the license renewal process or
  • You are being audited
                       

PDHLibrary.com will only share your personal information with select third parties for the fulfillment of the following services:

  • to process your payment with PayPal our secure payment processing affiliate.
  • to provide your state engineering licensing board with pertinent information (as required by certain states).
  • Your information will not be sold or shared with another party unless legally required to do so. 

PDHLibrary.com respects your privacy and will not disclose your information to any other party without your prior consent.

Fees and Payment

 PDHLibrary.com accepts payments in one of the following ways: 

  • by a major credit card (Visa, MasterCard, American Express or Discover) via PayPal checkout.
  • by using your paypal account
  • We also accept credit card over the phone at 352-367-2526 (Monday through Friday from 11:00 AM till 4:00 PM

PDHLibrary.com uses PayPal to process your online credit card payment.  At time of checkout, you will be directed to PayPal's credit card payment system.  This method keeps all your payment information secured by PayPal's industry leading security standards and your information is never transfered or stored in our servers.

 

  • You will receive an email with a recepit from paypal immediately after completing the payment.   If you have not received your receipt within 24 hours please contact us. Sometimes PayPal emails take a while to arrive to the customer.
  • You may also see your purchase history by navigating to "Courses Taken" under the "My Account" menu item.

If your transaction did not go through, please verify that the information you entered is correct. If the problem still persists, please contact us at  mail@PDHLibrary.com or call (352)367-2526. We can also process your payment over the phone.

Authoring & Providing a Course
  • To get started, you need to send the following information to mail@pdhlibrary.com:
    • Short biography and an updated resume
    • Short description of your proposed courses
    • Estimated number of hours required to review the course and complete the quiz
  • We will review your information and advise you with the results. Once approved, we will ask you to proceed with course preparation. 

     To qualify as a PDHLibrary.com course provider, you need to have related work experience along with one of the following credentials:

    • Professional Engineering License
    • MS or PhD from an accredited four-year university 

    You will earn 50% of the course purchase price minus transaction charges each time your course is purchased. If your course is posted on numerous other websites you will earn 35% instead of 50%

    No. You do not incur any costs by providing a course to PDHLibrary.com. We bear all the following costs: 

     

    • Course review and web customization
    • Course state approval administration
    • Course publishing, marketing and promotion

    By logging into your account with PDH Library you will be able to view and track your sales anytime.

    Contact Us

    You may contact us via email at : mail@PDHLibrary.com
    or call us at: 386-266-9589
    Monday through Saturday
    8:00 a.m. to 5:00 p.m.